What is white glove furniture delivery?

White glove furniture delivery is a premium service that includes meticulous handling of your furniture, from the moment it leaves the warehouse to its final placement in your home. This service often includes unpacking, assembling, and even removing any packaging materials.

How should I schedule my delivery?

When scheduling your delivery, consider your availability and choose a time that allows you to be present. It's advisable to schedule the delivery during a period when you can assist or inspect the items upon arrival.

Are there any additional costs associated with white glove delivery?

Yes, there can be additional costs associated with white glove delivery, such as fees for specialised handling, long-distance deliveries, or extra services like assembly. Always check with your provider to understand the full pricing structure.

What should I inspect when my furniture arrives?

Upon arrival, inspect your furniture for any damage, such as scratches, dents, or structural issues. Ensure that all items were delivered as ordered and that any assembly is completed to your satisfaction.

What should I do if I notice damage during delivery?

If you notice any damage during delivery, report it immediately to the delivery team. Take photos for documentation and contact the retailer or manufacturer to discuss your options for repair or replacement.

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