Many customers find white glove delivery to be a game-changer, particularly when receiving high-value items. One user recounted their experience of ordering a luxury sofa. The delivery team not only brought the item into the home but also ensured it was positioned perfectly in the living room. The care taken during this process made a lasting impression. The user noted that the additional fee for white glove service was justified by the level of attention offered. Unlike regular delivery, which typically involves dropping off items at the curb or entrance, white glove delivery provides additional services such as inside placement, unpacking, assembly, and removal of packing materials.